BRO does very well in the latest survey of distance users

In 2017 CIPFA Research conducted a survey of distance users of UK Archive Services and a total of 51 offices took part. The Berkshire Record Office compares favourably with the UK results and scores higher in nearly all categories in particular for the service overall, quality of content and clarity of response.

We are very proud of these results and would like to thank our staff for all their hard work in striving to provide excellent customer service to our users, both in person and remotely.

You can read more detail on the results in the attached document below.

Distance survey 2017 digest.pdf